Reviews

From 100 reviews
Greta Hasbach

We bought our home over 5 years ago and it had a unit Shamrock installed. The warrenty was transferred to us and we have had Shamrock come every year to inspect and do a yearly service.

I always have appreciated the honesty and integrity of…

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via Google
kayla o'neill

Couldn’t be happier with my experience. They were quick and professional.

via Google
Saad Ahmed

Sean was very professional and knew what he was doing. He immediately diagnosed the issue and fixed it the same day. He was also kind enough to get us a refund of 75$ by talking to his office when I presented him with a coupon i found on …

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Response from business owner

wow, great feedback! Thanks so much for sharing your experience with us and the Rest of our company. we're happy to make these things easier for you, and glad you signed on. Thanks again!

via Google
barbara steele

Yes I have a swamp cooler and AC unit and they have been great to keep both units in great cooling working order.

Response from business owner

well put Mrs Steele! we take customer service very serious around here.

via Google
Melissa Myers

Sean was friendly, explained my options without pushing and showed up when he said he would- all pluses in my book!

Response from business owner

wow, great feedback! Thanks so much for sharing your experience with us and the rest of our company. we're happy to help make these things easier for you, and glad you signed on. Thanks again.

via Google
Rick Green

I have used Shamrock heating and cooling for the last 17 years and have never been let down by the quality of their service and their pricing. Their company is very professional and courteous and I would recommend them to anybody who needs …

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via Google
Todd LoGuidice

Best HVAC guy in Phoenix, hands down!

via Google
Patricia Williams

Fast friendly service, on time and always tells you if anything is wrong. No sales pitch or hassles.

via Google
Brandee Smith

Thank you Shawn and team mate !

The installation of our new ac split system went flawlessly and you worked with us in a professional manor with all our needs!!

We recommend your services!

via Facebook
Michelle marquis

Great service, fair price and very knowledgeable. Sean and his crew just replaced our unit and got rid of our old rusty swamp cooler, for a very reasonable price.

I highly recommend Shamrock Heating and cooling.

via Google
Tony Nguyen

Great honest service. Another company tried to replace my motor for my air handler to the tune of $600. Shamrock properly diagnosed the problem as the capacitor for $200.

via Google
Julie Patrick

Very professional. Fast service, good price and great job!

via Google
Danny Tanner investments

Great service and great people. They promise and deliver! Most personable and honest company you will find!

via Google
Christina Pucci

I called Shamrock in a panic because our unit started blowing hot air! They sent Sean out within 45 min and he got the unit working again in no time at all. We are so grateful that everything was taken care of quick and painlessly. They are…

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via Google
rhonda conlon

Thank you, very timely, diagnosed the issue quickly and was fixed subsequently by personable staff. I will recommend Shamrock Heating & Cooling. Great experience!

via Google
Living Raw

We were having problems with one of our units at our Assisted Living Home and needed someone right away. Sean came out and gave us a estimate and was able to do the work within days. Excellent warranty too. Very professional. We were very …

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via Google
Laury Hall

Again terrific customer service from Shamrock!!!

via Google
Bakerfamily Vlog

This is a great company! My grandparents and parents use them as well. So before we moved into our new house in November my husband had Day and Night come out to inspect the AC and they estimated $1300 worth of repairs. I did not pay it …

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via Google
David Paris

I called Shamrock in a pinch a few years ago and they have been my heating and cooling provider ever since. They always seem to have early morning and late afternoon times available which works perfect for me. The guys that work on my …

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via Google
Nik Sumikawa

Had a pleasant experience. Sean was helpful and genuinely nice. He did everything in his power to make this an excellent experience.

via Google
Ed D

Rocky was quick to locate and execute the problem in which I was having. Fast response time and great customer service. Thank you for getting me back to a nice and cool house. Will be using them again in the future.

via Google
Bill Casale

We just bought a 16 year old home with 3 AC units. On the first 108 degree day we noticed that 1 of the m was giving us problems and not keeping the downstairs cool. Shamrock came out quickly diagnosed the problem and gave us a great price …

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The Harrises

My family and i have an older ish house with a unit installed in '98 and we have been using shamrock for several years now with excellent customer service. We pay the monthly fee for the service agreement to save money on parts, labor and …

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Judith Brubaker

Rocky did a great job. He identified the true problem (sneaky freon leak in the evaporator) and applied the appropriate solution to get our system cooling again.

He was friendly, and willing to answer all my questions

via Google
Laura B.

Rocky saved me today. My AC stopped working (on a Sat. of a holiday weekend) and my Home Warranty company told me they had no vendors available on weekends. I contacted Shamrock with directions to call the Warranty company back to have any …

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via Google
Peter Hedger

My home warranty company, Fidelity National Home Warranty (FNHW) contracted with Shamrock. Within 1 hour of getting off the phone with FNHW I was able to call Shamrock and had an appointment set up for 1:00pm that day. This was within 2.5 …

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Laura Dominguez

Thank you for saving the day!!! Amazing customer service. You pulled off the impossible. I cannot thank you enough for everything you did for us.

Response from business owner

We appreciate your review Laura! !!! Glad to hear that everything worked out for you!

via Facebook
Carol Levan

Shamrock is the Bestest Heating&Air , I Love Shamrocks

Response from business owner

Thanks for the Love Carol Levan!!!!!

via Facebook
Pam Linsley

Rocky is the greatest! He is dependable goes the extra mile makes sure everything is cleaned up and back in place when he is finished. He explained what he's doing and why. He's a keeper and I always him when I need work done.

via Google
haylenb .

I've read a million bad reviews of heating and AC companies, so I was guarded when I called Shamrock. The gentleman that answered was polite and got me an appointment within a few days.

The tech Rocky arrived right on time and was polite …

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robert zbacnik

Rocky was very polite and explained everything he was going to do. After each item he would let me know that it was don and all good.

I liked working with Rocky because he was mature and knew what he was doing.

I've been with shamrock for …

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via Google
CONRAD MASZACK

Sean & the Shamrock team have been great. I purchased my home last summer with a 15 year old AC unit and had been having issues. I never felt pressured for any type of sale and he gave me plenty of options that were in my budget. They were …

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kate hennessey

Sean S. came to our house today & fixed our AC so fast! They gave us a time fame of 3pm-6pm of when they'd be arriving but Sean showed up at 2:30pm. We were so thankful! He explained what needed to be done thoroughly but in layman's terms …

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via Google
Kanisha Saunders

Rocky is one of the best service specialist I have worked with. He is upfront, honest, and understands ac/heating equipment. The job is always done to my satisfaction.

via Google
Jeremy Maloney

Called Friday evening and the tech was there Saturday morning. Arrived on time and diagnosed the problem quickly. Service tech Sean explained the problem very clearly in terms I could understand. He had the parts with him and was able to …

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via Google
Sally DeRosia

Rocky came to the house on time and fixed our air conditioner within 30 minutes. He was polite and efficient.

Thanks Rocky, it is so much cooler now!

via Google
Steven Furr

Rocky was a awesome tech. Very knowledgeable and courteous. Diagnosed and fixed my problem and had me back up and running in no time. Quickest service call I've ever had! Would highly recommend Shamrock Heating & Cooling and also Rocky !

via Google
Corinne Preston

Wouldn't you know on the coldest night this year our heating system stopped working! After performing due diligence in reading reviews about companies in the area, I decided to call Shamrock because they had great reviews and didn't seem …

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Response from business owner

Thank you for your kind words. We appreciate it so much. We are glad Rocky was able to take care of your needs with no concern and able to meet your expectations. !!!!!

via Facebook
Janis Shamblen

Sean came out -gave us options and fixed our problem right away and even cleaned up! Thank you Sean for such great service!

Response from business owner

Thank you for your kind words! Glad Sean was able to take care of your needs today.

via Facebook
Lori Hamman

Rocky was our technician and he was very informative, polite, and professional.

via Facebook
Brandi Sandberg Clark

Steve R. came out and fixed our air within a hour of our call. We have been using Shamrock for about five years and have had nothing but great service. Steve was a wonderful technician who diagnosed and explained everything very clearly…

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Response from business owner

Thank you Brandi Sandberg Clark for your kind review. We appreciate your business!!!!

via Facebook
trudy franco

steve was polite and gave me the info regarding the repairs that he performed. I am a senior woman with limited knowledge of the parts of an AC. I am not comfortable with the labor cost amount, yet I can't dispute how it is calculated. …

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ANN - Ferolin Lopez

Sean Stein came out to my house to check out my A/C, which had gone out on Saturday. I was very pleased with his professional attitude and thorough questioning of what had happened. Once he knew what happened, he checked out the A/C on the …

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via Google
Kim O'Neil

Shamrock is the best!!!!!! Jay always comes out within a timely manner, Goes above and beyond the call of duty which goes a long way! Chris who answers the phones and dispatches has always been professional.... The Owner Sean was awesome …

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via Google
Chris Hamilton

Rocky came over and looked over all our equipment in a house we just purchased. He found quite a few problems that were overlooked by the hvac company that came through prior to us buying the house. He went over the problems with me in …

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via Google
amy christman

I would definitely recommend Shamrock to anyone who is a homeowner! Their prices were reasonable, and our tech (Sean) was extremely knowledgeable and professional. He took pictures of our unit to make sure we understood what was going on …

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via Google
Sung-Hoon Jung

My A/C has been weak, running 23hrs per day to achieve 81F. Early July this summer, after my short vacation, I found the A/C couldn't cool down under 83F though it was running 24hrs. Googled several good rated A/C companies nearby and …

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via Google
Jacqueline Smith

Service was scheduled same day and heat was restored. I appreciated Sean's helpful explanation of the problem with my heat pump.

via Google
Jeffrey Kuhn

Sean is the man. I am over satisfied with the work Sean did for me. He was on target with what I needed for my home and helped me set up my NEST thermostat and it works great. He was also able to get the best price for my new unit. I look …

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via Google
Dan Jensen

Jay came out to deal with an ongoing issue in our service department. He quickly identified the issue and came up with an action plan to permanently repair our issue. He immediately went to get the necessary parts for the repairs and …

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via Google
Kevin Breedlove

Rocky C from Shamrock came out to my place, took a look at my AC unit and gave me multiple options to choose from, so I could pick the one right for me. He was very efficient and very polite (and it was 107 degrees). If i need anymore AC …

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via Google
Min&Evg Elizabeth Carpio

Just wanted to say, that we really appreciate Shamrock Heating & Cooling Company. Especially Jay, who did such an awesome job. He came the same evening when my mother's a/c unit stopped working completely! He got it going immediately! We …

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via Google
Robin Hollis

Jay was very professional and respectful... He explained the options and understood that we needed the immediate fixes and would consider the longer term. We appreciated his write ups with the various options. We appreciate the follow up …

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via Google
Sterling Gatewood III

Good service and follow up. Jay Dubiel explains everything so that there are no surprises. My bills have gone down quite a bit. I recommend Shamrock if you really want to solve any A/C problem.

via Google
Zachary Isaacson

Excellent customer service. Jay came out quickly, was very thorough and very kind. Great job Shamrock!

via Google
CYNRETIRED

Since we moved to AZ. about 8 yrs ago, we've had nothing but positive dealings with this company. They always go above and beyond (come early, stay late,) to take care of any problems we've had in our home along with both condos. When our A…

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via Google
Sarah Shepard

Today we had a routine maintenance check scheduled. Rocky was our technician. He was on time, friendly and explained everything he checked. I couldn't be happier with the service.

Response from business owner

Thank You for your review. We love to hear how satisfied our customers are!

via Facebook
Suki Kitchell Edwards

We have been using Shamrock Heating and Cooling for about ten years and have been very very happy with their service! Rocky has recently been servicing our two units twice a year and he is respectful, knowledgable and thorough. Thanks!

Response from business owner

Thank you for your kind words about Shamrock & Rocky!

via Facebook
Tricia Cox

We've been using Shamrock now for about 3 years. They are always professional and courteous. Thanks Rocky.

Response from business owner

We arve very pleased to be there for your HVAC needs!

via Facebook
Colleen Capell

Rocky our bi-annual service for us yesterday. As always, professional, efficient and courteous service. Thanks!

via Facebook
Miles Roberts

Great service. They perform a twice annual system checkup on my AC. They always inform me of problems and how to fix them. Rocky went beyond what I expected and did some extra work to maintain my system.

Response from business owner

Thank you for your kind words. We are glad to be of service to you! Maintaining your equipment is important. Thank you for letting Shamrock do that for you!

via Facebook
Christopher Bennett

The big dust storm followed by the torrential rains at the beginning of September were more than our Air Conditioner could handle. Rocky C. came out promptly after our call and fixed us right up. I wish more companies treated their …

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Response from business owner

Thank you for your kind words about Rocky and Shamrock. Glad we were able to take care of your cooling needs.

via Facebook
Kyle Bernard

A/C went out for the second time in little over a year. The first company was in and out in less than 30 minutes, and never cared to just do a quick check over the system. Jay was extremely friendly and personable and did a little …

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Response from business owner

Thank you Kyle Bernard !!!!! So happy to know that Jay could take care of you today!!!! Jay Rocks!!!! and so do you!!!!!

via Facebook
Ben Kaplan

Rcoky came out today, Sunday, on an emergency basis. Our AC went out here in Phoenix in July, and it was over 100 degrees outside. He was pleasant, efficient, and in the end my AC was working again in short order. What I loved most was …

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Response from business owner

Thank you for your kind words. Glad that Rocky was able to get you cooling!!!!

via Facebook
Clay Simmons

Jay, the technician, called before he came, showed up on time and was ready to go to work. He explained the problems and fixed the issues. He was patient, knowledgeable and thorough! Thanks Jay!

via Facebook
Tom Bammer Altizer

Jay came here today and did a renovation on our A/C and duct work today. He did an excellent job and walked me through everything he did. It is so great to know that the great job that Jay did will give my family peace of mind knowing the A…

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Response from business owner

Cool! Great to heat the good news about the Duct renovation & the excellent things to hear about Jay!!!! Thank you for taking the time to give Shamrock a review!

via Facebook
Elias Velasquez

Jay was outstanding! he came in and was very fast a professional with a great deal of knowledge. he was able to get our unit going in less the 15 min. i would recommend any one needing service to ask for Jay.

via Facebook
Jason Schillereff

Thank you Jay for coming and changing out our older 'smaller' ducting to balance out our new system, we now have cold air both upstairs and downstairs!!

Response from business owner

Thanks for your review. Glad Jay was able to take care of your duct balancing issues.

via Facebook
David Treisman

Arrived same day, after hours and Rocky went the extra mile to correct the problem with our ac

via Google
Camille Di Scala

I am confident that I got the best diagnosis and workmanship for my central air conditioning issues. Jay was very professional. He was courteous, respectful, patient with all my questions and helpful in answering all of my questions and …

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Response from business owner

Fantastic to hear how well your service call went!!! Thank you for theopportunity to be of service to you!

via Facebook
Jesse Smades

Great service, fast response. Thank you Sean and team for your fast and professional service!

via Google
Kyle Sorenson

Great service. Very professional company. Jay showed up on time after the office gave me a 30 minute call ahead. Jay was personable and friendly. After informing me as to the system observations he gave us several repair options. Will …

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via Google
Joyce Tawes

Rocky came out to inspect and repair our air conditioning unit. Shamrock called me with a 45 minute alert that Rocky was on his way and he arrived right on time. It's very clear that he is extremely knowledgeable about the systems and was …

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via Google
Linda Sperry

Had a "check-up" with Shamrock Heating and Cooling today. Jay was the technician. Arrived on time and did a very thorough job and inspected everything and answered all of my questions. Quieted the outside noise (which no one else has …

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Response from business owner

Thank you for taking the time to give us a review. We are happy to know that Jay took care of that pesky noise for you!

via Facebook
Christopher Whitten

Excellent service. Jay was my technician and he was very sociable as well as knowledgeable.

via Google
Casey Brown

Jay is a courteous and pleasant technician.

via Google
Jon Fernandez

excellent service by Sean and the tag a long technician. Very thorough, checked all the items and made sure to inform me of what was needed and the next follow up visit.

via Google
James Fulton

Great company been using them for years.

Jay the technician was awesome and trustworthy, Highly recommended.

via Google
Roy Hollis

Shamrock made an effort to come out same say and was able to get us back up and running the next day. Sean was very courteous.

via Google
Ryan Walsh

Professional, courteous and I felt that Sean was honest and candid about my HVAC problem. Offered me several different options to get my HVAC unit pushing cold air again. They were recommended to me, I would recommend them, and I will work …

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via Google
Jason Schillereff

Rocky with Shamrock Heating & Cooling did an excellent job on installing our new Air conditioning plus a new Heater unit, we would recommend his work anytime!!

Louise

via Google
tammie chavez

I just have had my air conditioner repaired by Sean. What an awesome person! I have used Shamrock Heating and Cooling for many years. Sean was the one who installed my air conditioner. I feel very comfortable with him because he knows the …

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via Google
Dana Lefkowitz

Rocky was quick to get handled and had my heater fixed in less than 30 mins. Great services

via Google
Mike Dob

Very satisfied! Jay was great, explained what he was doing and his observations. Will definitely use Shamrock for future needs and request Jay.

via Google
Greta Beckwith Hasbach

Jay was very punctual, knowlegable, friendly. We had our cooling system checked out and he brought a potential problem to our attention that could save us lots of money in repairs in the future. Thank you! Highly recommend him if you need…

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Response from business owner

Thank you for taking the time to give Jay such a nice review!!! We appreciate your business!!!

via Facebook
Bill Favorite

Rocky was on time and very professional. After the work was completed, he did a great job explaining what the problem was and how it was resolved.

via Google
Amy Hood

Had quality and timely service from Rocky C. He was professional throughout the entire service call and got our system up and running! Would use again and recommend to a friend.

via Google
Stacey Whallon Hobin

Rocky C. had cold air blowing from the vent within minutes. He was on time, friendly and answered some other questions I had about AC. Thanks Rocky!

via Facebook
Chris

Shamrock has always been good to work with – and we have had some really bad experiences with AC/heating service companies in the past. Darold, our regular technician, is extremely courteous and professional. It's because of the people and …

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via Google
José Zárate

Great Service! Fast and efficient. Darold E. came to my house on Friday afternoon and went out of his way to go pick up the part at 5pm and came back and quickly put the part in so I could get my AC back. Great service and quality people.

via Google
Joanne Mayfield

Leigh is extremely knowledgable and is able to determine problem areas quickly. He thoroughly explains repairs and has a great personality. I highly recommend Leigh for any heating/cooling repair work.

via Google
June Gwinn

Leigh B. who works for Shamrock Heating and Cooling is the best Service Specialist ever. He is very conscientious, knowledgeable, honest, dependable, hardworking and always helpful. I appreciate him and the company that he works for very …

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via Google
Kevin Ky

Rocky was very helpful, even was able to give me an earlier appointment when he was able to.

via Google
Luke Hanagan

Leigh spent a lot of time not only addressing the issue caused by another company but he also was thorough in his explanation, remembered working with us in the past, etc. Solid Tech.

via Google
brandee smith

Great service! Explained every thing very well about the defrost of my heat pump during the freezing temps we are about to have.Will tell all friends and family to call them.

via Google
Camry Leon

Leigh B. was an amazing technician. He was fast, efficient & knowledgable about fixing our A/C unit. He was able to find out why our A/C was leaking when another company came out twice and still couldn't fix the problem! He made what could …

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via Google
Terence Burt

I have used this company exclusively on three properties since 2007. They always find low cost ways to solve the problems. My most recent experience was no exception. While I was out of town, the A/C stopped working but of course the …

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via Google
Roger Marley

Excellent workmanship and very knowledgeable. Explained system very good.

via Google
Susan Grantham

Shamrock Heating & Cooling was very courteous and professional.From their friendly and accomodating Service Representative,Chris, to their professional, punctual and kind Service Technician Rocky- Shamrock Heating & Cooling provided awesome…

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Matt Warren

Leigh B. was very punctual and very honest. He wasn't pushy at all which was a concern considering I was at work and my fiance had to field the service call. Very pleased with this company and very pleased that they have Leigh as an …

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via Google