Reviews

From 78 reviews
Wayne Braband

Shamrock is a friendly professional company. Becky greets you with a friendly voice and is pleasant to talk to and is very helpful and understanding. Sean, the owner takes time out from running his business and inspects new customers units…

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Response from business owner

Thanks Wayne for sharing your Experience with Us.

via Google
Bev DiSorbo Barney

Shamrock is a company that is honorable and fair to their customers. I have recommended Sean to Candy's Kitchen Café on 7th Street, and distributed his cards and I do not recommend easily. They know their business and are always prompt. I …

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via Facebook
bootsinox

I have been using Shamrock for years and never had any issues. They have always been prompt and up front on pricing.

Response from business owner

Thank you for your continued trust in our team. We appreciate you taking the time to leave a review!

via Google
Susan Goraj

Our 5 ton AC unit went out a few days ago and my husband looked up a company that had good reviews so the guy came out and said the motor is burnt out on this nineteen-year-old unit and he can't get the part for it cuz it's too old so we …

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Response from business owner

Glad we could make things easier for you Susan. Are policy is Repair option before Replacement. Thanks for choosing Shamrock Heating & Cooling.

via Google
Mike

Our air-conditioning failed 110 F. end of July. Called Shamrock they sent a technician out, our a/c was very old decided on new one, Sean helped find the right one for our house, moved us ahead in schedule and we were cool again in just 24 …

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Response from business owner

wow, Great feedback! Thanks for sharing your Experience with us and the Rest of our company.

via Google
Bill Kreager

Daniel came and fixed our central air conditioner. He was polite professional and knew exactly what to look for then fixed it quickly.

via Facebook
Eric Twardy

Shamrock Heating & Cooling solved the problem needed to be addressed promply.

Response from business owner

Eric, thanks for the great review! Let us know if you have heating and cooling needs in the future!

via Google
diggerdude48

Sean Stein installed a new Heat Pump on my house August 14th. Everything was delivered on time and Sean and another Technician started pulling the old unit off around 9am and was finished installing the new one around 11:45am. They did a …

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Response from business owner

Thanks for the great review! Glad we could help meet your needs!

via Google
S. Girardin

Called in the morning and they were able to come out the same day. Friendly and reliable, I would call them again if needed.

Response from business owner

Thanks for the great review! Don't hesitate to contact us for future heating and cooling needs!

via Google
Deborah Murphy

This is the third time we have needed Shamrock and they have responded on the same day we called each time. They are very quick, clean and competent. I recommend them to everyone I can. Great company.

Response from business owner

Deborah, thanks for the great review! Glad we can continue to assist with your heating and cooling needs!

via Google
Joseph Mathis

This is the second time I’ve had the pleasure of having the fine folks over at Shamrock work on my AC. Both times they’ve gone above and beyond, showing up exactly on time if not early, quickly fix the problem, and are an absolute pleasure …

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Response from business owner

wow, great feedback! thanks so much for sharing your experience with us and the rest of the company. we're happy to help make things easier for you, and glad that you signed on. thanks again.

via Google
Phyllis Winchester

Shamrock is the best! They are professional, knowledgeable, courteous and dependable. Sean was wonderful to work with as was Daniel. Thank you Shamrock! Highly recommend!

Response from business owner

Phyllis, thanks for the great review! Don't hesitate to contact us with future heating and cooling needs!

via Google
Brittany Ladrech

They are always faster to come out than other companies and very professional. Highly recommend

Response from business owner

Thanks for the great review, Brittany! Glad we could help out!

via Google
Jenn Wright

No one wants to deal with a bad AC during the night in an Az Summer..We had our AC unit installed back in 2011 from Shamrock after the massive hail storm that took out most of the east valley. We have had incredible luck with our unit and …

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Response from business owner

wow, great feedback! thanks so much for sharing your experience with us and the rest of our company. we're happy to help make things easier for you, and glad you signed on. thanks again.

via Google
Greta Hasbach

We bought our home over 5 years ago and it had a unit Shamrock installed. The warrenty was transferred to us and we have had Shamrock come every year to inspect and do a yearly service.

I always have appreciated the honesty and integrity of…

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Response from business owner

Thank you for your continued trust in our team. We are happy to have you as part of the Shamrock family!

via Google
kayla o'neill

Couldn’t be happier with my experience. They were quick and professional.

Response from business owner

Thank you, Kayla! We appreciate you taking the time to leave a review!

via Google
Saad Ahmed

Sean was very professional and knew what he was doing. He immediately diagnosed the issue and fixed it the same day. He was also kind enough to get us a refund of 75$ by talking to his office when I presented him with a coupon i found on …

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Response from business owner

wow, great feedback! Thanks so much for sharing your experience with us and the Rest of our company. we're happy to make these things easier for you, and glad you signed on. Thanks again!

via Google
barbara steele

Yes I have a swamp cooler and AC unit and they have been great to keep both units in great cooling working order.

Response from business owner

well put Mrs Steele! we take customer service very serious around here.

via Google
Melissa Myers

Sean was friendly, explained my options without pushing and showed up when he said he would- all pluses in my book!

Response from business owner

wow, great feedback! Thanks so much for sharing your experience with us and the rest of our company. we're happy to help make these things easier for you, and glad you signed on. Thanks again.

via Google
Rick Green

I have used Shamrock heating and cooling for the last 17 years and have never been let down by the quality of their service and their pricing. Their company is very professional and courteous and I would recommend them to anybody who needs …

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Response from business owner

Thank you for your continued trust in our team, Rick. We are happy to have you as part of the Shamrock family!

via Google
Todd LoGuidice

Best HVAC guy in Phoenix, hands down!

Response from business owner

Thank you for your continued trust in our team, Todd. We are happy to have you as part of the Shamrock family!

via Google
Patricia Williams

Fast friendly service, on time and always tells you if anything is wrong. No sales pitch or hassles.

Response from business owner

Thank you for your continued trust in our team, Patricia. We are happy to have you as part of the Shamrock family!

via Google
Brandee Smith

Thank you Shawn and team mate !

The installation of our new ac split system went flawlessly and you worked with us in a professional manor with all our needs!!

We recommend your services!

via Facebook
Michelle marquis

Great service, fair price and very knowledgeable. Sean and his crew just replaced our unit and got rid of our old rusty swamp cooler, for a very reasonable price.

I highly recommend Shamrock Heating and cooling.

Response from business owner

Thank you, Michelle! We appreciate you taking the time to share your experience.

via Google
Tony Nguyen

Great honest service. Another company tried to replace my motor for my air handler to the tune of $600. Shamrock properly diagnosed the problem as the capacitor for $200.

Response from business owner

Thank you for the kind words, Tony! We look forward to working with you again.

via Google
Julie Patrick

Very professional. Fast service, good price and great job!

Response from business owner

Thank you, Julie! We appreciate your trust in our team.

via Google
Danny Tanner investments

Great service and great people. They promise and deliver! Most personable and honest company you will find!

Response from business owner

Thank you! We appreciate your trust in our team.

via Google
Christina Pucci

I called Shamrock in a panic because our unit started blowing hot air! They sent Sean out within 45 min and he got the unit working again in no time at all. We are so grateful that everything was taken care of quick and painlessly. They are…

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Response from business owner

Thank you, Christina! We appreciate your trust in our team.

via Google
rhonda conlon

Thank you, very timely, diagnosed the issue quickly and was fixed subsequently by personable staff. I will recommend Shamrock Heating & Cooling. Great experience!

Response from business owner

Thank you, Rhonda! We appreciate your trust in our team.

via Google
Living Raw

We were having problems with one of our units at our Assisted Living Home and needed someone right away. Sean came out and gave us a estimate and was able to do the work within days. Excellent warranty too. Very professional. We were very …

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Response from business owner

Thank you! We appreciate your trust in our team.

via Google
Bakerfamily Vlog

This is a great company! My grandparents and parents use them as well. So before we moved into our new house in November my husband had Day and Night come out to inspect the AC and they estimated $1300 worth of repairs. I did not pay it …

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via Google
David Paris

I called Shamrock in a pinch a few years ago and they have been my heating and cooling provider ever since. They always seem to have early morning and late afternoon times available which works perfect for me. The guys that work on my …

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Response from business owner

Thank you, David! We appreciate your trust in our team.

via Google
Nik Sumikawa

Had a pleasant experience. Sean was helpful and genuinely nice. He did everything in his power to make this an excellent experience.

via Google
Ed D

Rocky was quick to locate and execute the problem in which I was having. Fast response time and great customer service. Thank you for getting me back to a nice and cool house. Will be using them again in the future.

via Google
Bill Casale

We just bought a 16 year old home with 3 AC units. On the first 108 degree day we noticed that 1 of the m was giving us problems and not keeping the downstairs cool. Shamrock came out quickly diagnosed the problem and gave us a great price …

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via Google
Laura Dominguez

Thank you for saving the day!!! Amazing customer service. You pulled off the impossible. I cannot thank you enough for everything you did for us.

Response from business owner

We appreciate your review Laura! !!! Glad to hear that everything worked out for you!

via Facebook
Judith Brubaker

Rocky did a great job. He identified the true problem (sneaky freon leak in the evaporator) and applied the appropriate solution to get our system cooling again.

He was friendly, and willing to answer all my questions

via Google
Carol Levan

Shamrock is the Bestest Heating&Air , I Love Shamrocks

Response from business owner

Thanks for the Love Carol Levan!!!!!

via Facebook
Pam Linsley

Rocky is the greatest! He is dependable goes the extra mile makes sure everything is cleaned up and back in place when he is finished. He explained what he's doing and why. He's a keeper and I always him when I need work done.

via Google
haylenb

I've read a million bad reviews of heating and AC companies, so I was guarded when I called Shamrock. The gentleman that answered was polite and got me an appointment within a few days.

The tech Rocky arrived right on time and was polite …

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via Google
robert zbacnik

Rocky was very polite and explained everything he was going to do. After each item he would let me know that it was don and all good.

I liked working with Rocky because he was mature and knew what he was doing.

I've been with shamrock for …

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via Google
Steven Furr

Rocky was a awesome tech. Very knowledgeable and courteous. Diagnosed and fixed my problem and had me back up and running in no time. Quickest service call I've ever had! Would highly recommend Shamrock Heating & Cooling and also Rocky !

via Google
Janis Shamblen

Sean came out -gave us options and fixed our problem right away and even cleaned up! Thank you Sean for such great service!

Response from business owner

Thank you for your kind words! Glad Sean was able to take care of your needs today.

via Facebook
Lori Hamman

Rocky was our technician and he was very informative, polite, and professional.

via Facebook
Jeremy Maloney

Called Friday evening and the tech was there Saturday morning. Arrived on time and diagnosed the problem quickly. Service tech Sean explained the problem very clearly in terms I could understand. He had the parts with him and was able to …

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via Google
CONRAD MASZACK

Sean & the Shamrock team have been great. I purchased my home last summer with a 15 year old AC unit and had been having issues. I never felt pressured for any type of sale and he gave me plenty of options that were in my budget. They were …

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via Google
kate hennessey

Sean S. came to our house today & fixed our AC so fast! They gave us a time fame of 3pm-6pm of when they'd be arriving but Sean showed up at 2:30pm. We were so thankful! He explained what needed to be done thoroughly but in layman's terms …

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via Google
Brandi Sandberg Clark

Steve R. came out and fixed our air within a hour of our call. We have been using Shamrock for about five years and have had nothing but great service. Steve was a wonderful technician who diagnosed and explained everything very clearly…

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Response from business owner

Thank you Brandi Sandberg Clark for your kind review. We appreciate your business!!!!

via Facebook
amy christman

I would definitely recommend Shamrock to anyone who is a homeowner! Their prices were reasonable, and our tech (Sean) was extremely knowledgeable and professional. He took pictures of our unit to make sure we understood what was going on …

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via Google
Jeffrey Kuhn

Sean is the man. I am over satisfied with the work Sean did for me. He was on target with what I needed for my home and helped me set up my NEST thermostat and it works great. He was also able to get the best price for my new unit. I look …

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via Google
Sarah Shepard

Today we had a routine maintenance check scheduled. Rocky was our technician. He was on time, friendly and explained everything he checked. I couldn't be happier with the service.

Response from business owner

Thank You for your review. We love to hear how satisfied our customers are!

via Facebook
Suki Kitchell Edwards

We have been using Shamrock Heating and Cooling for about ten years and have been very very happy with their service! Rocky has recently been servicing our two units twice a year and he is respectful, knowledgable and thorough. Thanks!

Response from business owner

Thank you for your kind words about Shamrock & Rocky!

via Facebook
Tricia Cox

We've been using Shamrock now for about 3 years. They are always professional and courteous. Thanks Rocky.

Response from business owner

We arve very pleased to be there for your HVAC needs!

via Facebook
Colleen Capell

Rocky our bi-annual service for us yesterday. As always, professional, efficient and courteous service. Thanks!

via Facebook
Miles Roberts

Great service. They perform a twice annual system checkup on my AC. They always inform me of problems and how to fix them. Rocky went beyond what I expected and did some extra work to maintain my system.

Response from business owner

Thank you for your kind words. We are glad to be of service to you! Maintaining your equipment is important. Thank you for letting Shamrock do that for you!

via Facebook
Christopher Bennett

The big dust storm followed by the torrential rains at the beginning of September were more than our Air Conditioner could handle. Rocky C. came out promptly after our call and fixed us right up. I wish more companies treated their …

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Response from business owner

Thank you for your kind words about Rocky and Shamrock. Glad we were able to take care of your cooling needs.

via Facebook
Kevin Breedlove

Rocky C from Shamrock came out to my place, took a look at my AC unit and gave me multiple options to choose from, so I could pick the one right for me. He was very efficient and very polite (and it was 107 degrees). If i need anymore AC …

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via Google
Kyle Bernard

A/C went out for the second time in little over a year. The first company was in and out in less than 30 minutes, and never cared to just do a quick check over the system. Jay was extremely friendly and personable and did a little …

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Response from business owner

Thank you Kyle Bernard !!!!! So happy to know that Jay could take care of you today!!!! Jay Rocks!!!! and so do you!!!!!

via Facebook
Sung-Hoon Jung

My A/C has been weak, running 23hrs per day to achieve 81F. Early July this summer, after my short vacation, I found the A/C couldn't cool down under 83F though it was running 24hrs. Googled several good rated A/C companies nearby and …

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via Google
Kim O'Neil

Shamrock is the best!!!!!! Jay always comes out within a timely manner, Goes above and beyond the call of duty which goes a long way! Chris who answers the phones and dispatches has always been professional.... The Owner Sean was awesome …

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via Google
Min&Evg Elizabeth Carpio

Just wanted to say, that we really appreciate Shamrock Heating & Cooling Company. Especially Jay, who did such an awesome job. He came the same evening when my mother's a/c unit stopped working completely! He got it going immediately! We …

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via Google
Ben Kaplan

Rcoky came out today, Sunday, on an emergency basis. Our AC went out here in Phoenix in July, and it was over 100 degrees outside. He was pleasant, efficient, and in the end my AC was working again in short order. What I loved most was …

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Response from business owner

Thank you for your kind words. Glad that Rocky was able to get you cooling!!!!

via Facebook
Clay Simmons

Jay, the technician, called before he came, showed up on time and was ready to go to work. He explained the problems and fixed the issues. He was patient, knowledgeable and thorough! Thanks Jay!

via Facebook
Robin Hollis

Jay was very professional and respectful... He explained the options and understood that we needed the immediate fixes and would consider the longer term. We appreciated his write ups with the various options. We appreciate the follow up …

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via Google
ANN - Ferolin Lopez

Sean Stein came out to my house to check out my A/C, which had gone out on Saturday. I was very pleased with his professional attitude and thorough questioning of what had happened. Once he knew what happened, he checked out the A/C on the …

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via Google
Tom Bammer Altizer

Jay came here today and did a renovation on our A/C and duct work today. He did an excellent job and walked me through everything he did. It is so great to know that the great job that Jay did will give my family peace of mind knowing the A…

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Response from business owner

Cool! Great to heat the good news about the Duct renovation & the excellent things to hear about Jay!!!! Thank you for taking the time to give Shamrock a review!

via Facebook
Elias Velasquez

Jay was outstanding! he came in and was very fast a professional with a great deal of knowledge. he was able to get our unit going in less the 15 min. i would recommend any one needing service to ask for Jay.

via Facebook
Jason Schillereff

Thank you Jay for coming and changing out our older 'smaller' ducting to balance out our new system, we now have cold air both upstairs and downstairs!!

Response from business owner

Thanks for your review. Glad Jay was able to take care of your duct balancing issues.

via Facebook
Camille Di Scala

I am confident that I got the best diagnosis and workmanship for my central air conditioning issues. Jay was very professional. He was courteous, respectful, patient with all my questions and helpful in answering all of my questions and …

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Response from business owner

Fantastic to hear how well your service call went!!! Thank you for theopportunity to be of service to you!

via Facebook
Kyle Sorenson

Great service. Very professional company. Jay showed up on time after the office gave me a 30 minute call ahead. Jay was personable and friendly. After informing me as to the system observations he gave us several repair options. Will …

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via Google
Joyce Tawes

Rocky came out to inspect and repair our air conditioning unit. Shamrock called me with a 45 minute alert that Rocky was on his way and he arrived right on time. It's very clear that he is extremely knowledgeable about the systems and was …

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via Google
Linda Sperry

Had a "check-up" with Shamrock Heating and Cooling today. Jay was the technician. Arrived on time and did a very thorough job and inspected everything and answered all of my questions. Quieted the outside noise (which no one else has …

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Response from business owner

Thank you for taking the time to give us a review. We are happy to know that Jay took care of that pesky noise for you!

via Facebook
Greta Beckwith Hasbach

Jay was very punctual, knowlegable, friendly. We had our cooling system checked out and he brought a potential problem to our attention that could save us lots of money in repairs in the future. Thank you! Highly recommend him if you need…

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Response from business owner

Thank you for taking the time to give Jay such a nice review!!! We appreciate your business!!!

via Facebook
tammie chavez

I just have had my air conditioner repaired by Sean. What an awesome person! I have used Shamrock Heating and Cooling for many years. Sean was the one who installed my air conditioner. I feel very comfortable with him because he knows the …

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via Google
Stacey Whallon Hobin

Rocky C. had cold air blowing from the vent within minutes. He was on time, friendly and answered some other questions I had about AC. Thanks Rocky!

via Facebook
June Gwinn

Leigh B. who works for Shamrock Heating and Cooling is the best Service Specialist ever. He is very conscientious, knowledgeable, honest, dependable, hardworking and always helpful. I appreciate him and the company that he works for very …

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via Google
José Zárate

Great Service! Fast and efficient. Darold E. came to my house on Friday afternoon and went out of his way to go pick up the part at 5pm and came back and quickly put the part in so I could get my AC back. Great service and quality people.

via Google
Joanne Mayfield

Leigh is extremely knowledgable and is able to determine problem areas quickly. He thoroughly explains repairs and has a great personality. I highly recommend Leigh for any heating/cooling repair work.

via Google